The KYC protocol mandates a valid ID and an address proof not older than three months for every new registration attempt. This documentation requirement ensures that only one verified identity is linked to a single player profile during the 24-48 hour verification window. Opening duplicate accounts violates the terms of service, leading to immediate forfeiture of any funds associated with the unauthorized profiles. The system strictly enforces this rule to maintain fair play standards across the platform.
Visa transactions processed via card payments allow instant deposits starting from 10 EUR per transaction without additional fees. Each deposit limit ranges between 10 EUR and 5,000 EUR per business day, ensuring controlled spending habits for all users. Attempting to bypass these limits by creating multiple accounts triggers security alerts that freeze the involved wallets immediately. Compliance with these financial boundaries is essential for maintaining a legitimate standing within the casino ecosystem.
Support and contact methods at Sol Casino
What to do if password is forgotten during login?
The Android application requires version 8.0 or higher and approximately 45 MB of storage space to function correctly on mobile devices. Users experiencing login issues must ensure their device meets these minimum technical specifications before attempting any password recovery procedures. Failure to meet the RAM requirement of 2 GB may cause the app to crash during the authentication process entirely. Upgrading the operating system resolves most compatibility errors that prevent secure access to the player dashboard.
Which studios use 6x5 reels instead of 5x3?
Dead or Alive 2 by NetEnt features a standard 5x3 grid layout with nine paylines rather than the expanding 6x5 structures found elsewhere. This specific slot maintains a high volatility rating alongside an impressive maximum win cap of x111111 for lucky players. The game operates with a theoretical RTP of 96.82%, which differs significantly from lower-returning titles in the same category. Players seeking larger reel grids must look beyond this particular NetEnt release for different mechanical experiences.
What does Jacks or Better 9/6 mean specifically?
The term 9/6 refers to a full-pay video poker variant where a full house pays nine credits and a flush pays six credits. This payout structure contributes to a superior house edge compared to lower-paying tables that offer reduced returns on winning hands. Players should calculate expected returns based on these specific coin multipliers to maximize long-term value retention.
Why does Android warn about APK installation?
Bitcoin deposits via cryptocurrency networks take between 10 and 60 minutes to confirm, requiring stable internet connections for successful transaction processing. The iOS application demands version 13 or higher and occupies roughly 60 MB of internal storage space on Apple devices. Security warnings during APK installation often stem from third-party sources, whereas official crypto withdrawals arrive within 0-24 hours after approval. Users must verify network fees are covered separately to avoid failed transfers due to insufficient balance in their wallets.
Quick answers to common questions
Question
Short Answer
What welcome bonus is available?
300% welcome bonus up to €2,000 plus 100 free spins
What is the minimum deposit?
from EUR 10, depending on the method
How long does a withdrawal take?
e-wallets and crypto usually same day, cards 1-3 business days
Is there a mobile app?
yes, for Android and iOS plus a mobile web version
Can games be tested for free?
yes, most slots run in demo mode without a deposit
How do I reach support?
live chat and email, around the clock
Which currencies are accepted?
EUR and other common currencies
What is the weekly withdrawal limit?
The USDT (TRC-20) payment method defines a maximum transaction ceiling of 10,000 EUR per single withdrawal request. This upper bound stands in direct contrast to the Litecoin (LTC) channel, which shares the identical 10,000 EUR cap but operates with a different network fee structure that excludes platform charges. Consequently, high-volume players must split large sums across multiple transactions if they exceed this specific threshold for a single payout event.
Litecoin (LTC) withdrawals are subject to a minimum requirement of 20 EUR, establishing a clear floor for any outgoing transfer via this cryptocurrency. The processing window for LTC transactions spans up to 24 Hours, which matches the duration allowed for USDT (TRC-20) payouts despite their differing entry times. Therefore, users initiating a Litecoin transfer should anticipate holding funds for nearly a full day before the balance reflects in their external wallet account.
The standard minimum deposit amount of 10 EUR does not apply to withdrawal requests, as these require a significantly higher baseline of 20 EUR to initiate. This discrepancy ensures that administrative costs are covered for smaller transfers while maintaining liquidity for larger operations involving either crypto asset. Players attempting to withdraw amounts below this 20 EUR threshold will find their requests rejected automatically by the system validation rules.
How long does a withdrawal stay pending?
CashLib prepaid transactions process instantly for deposits starting at 10 EUR, while Neteller e-wallet withdrawals require up to 24 hours to clear the account balance. This speed difference means players using Neteller must plan their cash-out timing carefully, as the funds do not appear immediately upon request initiation compared to the instant deposit flow.
The maximum withdrawal limit for CashLib is set strictly at 1,000 EUR per transaction, whereas Neteller allows limits reaching 10,000 EUR for larger payouts. Consequently, high rollers must split large sums when using CashLib or switch to Neteller to avoid multiple processing steps and potential delays in receiving their full winnings from the casino platform.
No actual withdrawal functionality is available through CashLib, which functions solely as a deposit method with zero fees applied to every transaction entered. This restriction forces players to use alternative methods like Neteller for any cash-out requests, ensuring that all payout operations occur through channels capable of handling outgoing transfers rather than incoming ones.
What fee applies to a 1,000 EUR limit?
CashLib imposes no fees on deposits ranging from 10 EUR to 1,000 EUR, allowing players to retain their full bankroll without administrative deductions during the funding phase. This zero-cost structure ensures that the entire deposited amount remains available for wagering activities, providing a cost-effective entry point for players utilizing this specific prepaid payment channel for their gaming sessions.
Neteller charges no fees for deposits within the same 10 EUR to 10,000 EUR range, matching the zero-fee policy found in CashLib transactions for initial funding. The consistency in fee structures across these two e-payment methods means players face identical financial conditions regardless of which digital wallet they choose to utilize for their initial capital injection into the casino environment.
Withdrawing 1,000 EUR via Neteller incurs no direct fees, though the process may take up to 24 hours to complete the transfer to the user's external account. This time delay does not impact the monetary value received, as the absence of transaction costs ensures the player receives the exact requested amount without any hidden deductions or percentage-based charges applied by the operator.
Are live tables open around the clock?
Live dealer games contribute only 10 percent toward the wagering requirements of the 300% welcome bonus, significantly less than the 100 percent contribution from standard slot machines. This reduced weighting means players must wager ten times more money on live tables to clear the same bonus amount compared to playing slots, making live games a slower path to unlocking withdrawable funds.
The wagering requirement for the 300% bonus ranges from x35 to x45, applying equally to both slot contributions and the lower-weighted live table bets. Since live games count for just 10 percent, a 100 EUR bet on a live table only reduces the turnover target by 10 EUR, forcing players to engage in much higher volume betting to satisfy the bonus terms effectively.
Slot games offer a 100 percent contribution rate, contrasting sharply with the 10 percent contribution of live tables and standard table games under the bonus scheme. This disparity requires strategic allocation of playtime, as relying heavily on live tables drastically extends the time needed to meet the x35-x45 turnover condition compared to focusing exclusively on high-contributing slot titles provided by the casino.
What is the wager for the 300% bonus?
The 300% welcome bonus up to 2,000 EUR plus 100 free spins carries a wagering requirement of x35 to x45, applying to the bonus amount plus deposit. For a maximum 2,000 EUR bonus, this results in a turnover target between 70,000 EUR and 90,000 EUR, demanding substantial betting volume before any associated winnings can be converted into real cash for withdrawal purposes.
The maximum bet allowed during bonus play is capped at 5 EUR, restricting high-stakes strategies while the turnover requirement of x35-x45 remains active. This limit prevents players from clearing the large 70,000+ EUR turnover target quickly through large single bets, ensuring the house edge has sufficient opportunity to apply over the required number of spins or hands.
Free spins are included with the 300% offer, but their winnings are subject to the same x35-x45 wagering multiplier as the deposit bonus portion. Players must therefore roll over the spin profits multiple times, meaning a 10 EUR win from free spins requires 350-450 EUR in total bets to become withdrawable, adding another layer of complexity to the bonus fulfillment process.
What does Hold and Win mean on 5x3 reels?
Razor Shark by Push Gaming features a 5x3 reel layout with high volatility and an RTP of 96.70%, offering a max win cap of 50,000x the stake. This high volatility profile indicates infrequent but potentially large payouts, requiring players to sustain their bankroll through dry spells while aiming for the significant 50,000x multiplier available on winning combinations.
The game mechanics involve holding specific symbols to trigger respins, a common feature in modern video slots that enhances the potential for building larger winning clusters. With a theoretical return of 96.70%, Razor Shark provides a competitive edge over lower RTP titles, though the high volatility means results will vary significantly over short sessions despite the favorable long-term average.
Push Gaming developed Razor Shark to deliver immersive gameplay with high volatility settings, appealing to players seeking substantial wins rather than frequent small payouts. The 50,000x max win potential offers a rare opportunity for massive returns, but the 96.70% RTP ensures the house maintains a statistical advantage over hundreds of thousands of spins played by the player base.